Reference

km 789 Legal And Account Access

km 789 Legal sets out how we handle your account, wallet records and access to casino, sports and game areas in Indonesia.

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POLICY CONTACT

Three Ways To Resolve Legal Questions

A clear contact path helps when a Legal question affects your account or wallet status.

Account access If phone verification blocks account access, tell us which step stopped and whether you are using a mobile browser or desktop browser. We can check the account record and explain the Legal condition that applies, including whether access depends on local law.
Wallet status For a DANA, OVO, GoPay or QRIS question, share the payment reference and current status shown in your account. We use those details to trace the record without asking for your wallet password or private security code.
Policy request For a copy, correction or deletion request, use the contact route displayed in your account and describe the exact Legal section involved. We may ask for account verification before changing records or disclosing personal data.
DATA PRACTICE

How We Apply Legal Controls

Legal controls are tied to practical account events rather than broad statements. We use account and payment records to confirm access, trace wallet status and protect withdrawals, while keeping requests limited to…

Account details

We use the details you submit to create and maintain your account, complete phone verification and assess access conditions. Keep your phone number current so a security check does not send a message to an old number.

Payment records

A DANA, OVO, GoPay or QRIS reference can remain linked to the related account event so we can identify a pending, completed or reversed payment. Bank transfer and virtual account records follow the same tracing purpose.

Cookies

Cookies help preserve a secure session and remember essential browser settings. They do not replace phone verification. You can manage browser cookie controls, but removing essential cookies may interrupt login or return you to the account access step.

Account security

Do not share your password, verification code or wallet PIN with anyone claiming to represent us. If you see an unfamiliar login or account change, contact us through the account route and change your password before continuing.

Retention requests

We retain records only as needed for account administration, payment tracing, security checks and applicable Legal duties. Ask us how a particular record is used or retained; we will assess the request against the conditions that apply to your account.

Policy changes

When we amend Legal wording, we publish the revised text on this page and identify the effective date. Check this page before using your account after a change, especially when access, identity checks or withdrawal verification are involved.

Common km 789 Legal Questions

These Legal answers cover the account and data questions we expect before registration. They explain what you need for access, how payment records are handled and where to send a request. If your situation is different, use the contact route shown inside your account and include enough detail for us to locate the correct record.

km 789 Legal covers account creation, phone verification, access conditions, payment records, cookies, security, retention and policy changes. It also explains that access depends on local law, so the available areas may differ according to your location in Indonesia.

Yes. Send a request through the contact route shown in your account and state that you want a copy of your account data. We may verify your identity first, then assess which records can be provided under the Legal conditions that apply.

Tell us which record is incorrect, such as a phone number, account detail or payment reference, using the account contact route. Include the correct value and supporting context, but do not send a password, wallet PIN or verification code.

Phone verification helps connect account access to the number you provided and reduces the chance of an unauthorised login. We may ask you to complete it before access, and the requirement can vary where local law permits different access conditions.

DANA and QRIS references help us match a payment to the correct account event and check whether it is pending, completed or reversed. We use the reference for payment tracing and do not need your wallet password or private security code.

You can submit a deletion request through the account contact route. We assess it against account administration, payment tracing, security and applicable Legal duties, so some records may need to remain for a stated retention purpose.

Check the Legal page for the revised wording and effective date, then contact us through the route displayed inside your account if a clause is unclear. Mention the section title and date so we can address the exact change.

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